The issue might be caused by the following reasons.

  1. The video needs some time to load. Please make sure your network is connected or use a different network (Wi-Fi or3G/4G/5G).
  2. Some ads would move to a freezing state after watching. You can still watch the video after the freezing time.
  3. Some ads have an upper limit for watching. If you exceed the limit, please come back to watch the video tomorrow.
  4. The ads are provided by the ad system and sometimes there are no available ads in it. Please wait for some time and the videos would come back.
  5. Sometimes the issue might be fixed after you reopen the game.